Jun 27, 2022
#49 Rich Gaffney, VP of Commercial Operations at Sentry Equipment joins the pod. And in this episode Rich shares his thoughts on sales, marketing, and how to build a trust bridge with customers.
There are people in this world you just vibe with right from the beginning. Rich is one of those guys for us.
Rich goes deep on:
✅ Customer culture
✅ How to build trust with your customers
✅ Understanding where the customer wants to be
✅ The sales process at Sentry
✅The new customer journey
✅ The need for speed – even in manufacturing
✅ The relay race we are all running in business
There’s a lot in this episode so enjoy. And if you want more Rich Gaffney – because we all do, reach out to him on LinkedIn at: https://www.linkedin.com/in/rich-gaffney-75a86a7/
All reviews are welcome so don’t be shy.
Connect with the hosts:
✅ Kurt at: Kurtl@celticinc.com
✅ Pat at: firstname.lastname@example.org
🍺Rich’s Pint: Third Space, Happy Place
🍺Kurt’s Pint: Raised Grain, Black Walnut
🍺 Pat’s Pint: New Glarus Brewing, Spotted Cow